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FAQ

MONEY BACK SATISFACTION 

If you are dissatisfied with a BURSIG product we will make it right. You may return your purchase for a full refund within 20 days as long as everything is in the same condition that it was received. Products returned after 20 days are subject to a 10% restocking fee. Products that have been used or altered are non returnable. Please allow 2-3 weeks after we receive your return or exchange for your account to register the credit.

 

WARRANTY POLICY

All BURSIG Stands are covered by a lifetime warranty against technical defects in materials & workmanship. Warranty claims require proof of purchase! 2nd hand purchases are NOT covered by this warranty. If purchased through one of our online retailers, warranty claims have to be filed through them as well!

 

RETURNS PROCEDURE

If you need to return an item, simply follow these instructions.

  • Send an email to info@bursigusa.com stating reason for return and include proof of purchase
  • We'll notify you via e-mail to discuss your return.  Any returns need to be approved by our Customer Service department. 

 



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